| Introduction & Welcome Message | |
| What is a Virtual Assistant | |
| Role & Responsibility of the Virtual Assistant | |
| Basic Tech VA Skills | |
| What you need to get started | |
| Freelancing Platforms |
| What is the Step by Step Process? | |
| The Different types of Scams | |
| Choosing a Business Model | |
| Contracts & NDA's | |
| Proposals, Invoices and Thank you notes | |
| Welcome Packet and Client Onboarding |
| Time Tracking | |
| Packages vs Hourly | |
| Top In-Demand VA Skills | |
| The Accounting Side of things | |
| Creating your Brand | |
| Optimising your profiles on Social Media | |
| Soft Skills for Success |
| Social Media Management | |
| Systems and Workflows | |
| Communication Skills | |
| Managing Client Expectation | |
| Tools & Apps | |
| Choosing a Niche | |
| Researching Your Niche |
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